These Terms & Conditions govern enrolment in and delivery of BeAlive with Ziva VIP — The 3-Month Premium Transformation, provided by BeAlive Holistic Wellbeing, Ziva Olup s.p. (hereinafter: “the company”). They apply specifically to this 1:1 mentorship programme; other offerings by the company (courses, workshops, masterclasses, retreats) are governed by separate terms.

A contract concluded under these terms is a distance contract within the meaning of the Slovenian Consumer Protection Act (ZVPot-1) — a contract concluded between the company and a consumer using exclusively one or more means of distance communication.

These Terms & Conditions are available to the consumer at any time on the company’s website and form an integral part of the contractual relationship between the company and the consumer. Each version is dated.

1. The Programme

BeAlive with Ziva VIP is a personalised 1:1 movement mentorship programme, delivered online over three months. Full details of what is included are set out on the programme’s landing page, which forms part of this agreement.

2. Booking Process

Enrolment follows these steps:

• A complimentary introductory conversation.
• An optional 60-minute private trial session (€150). If the client enrols in the full programme within 7 days of this session, the €150 is credited in full toward the programme fee.
• If both parties agree it is a good fit, the client enrols in the full 3-month programme.

3. Pricing and Payment

Current pricing is displayed on the programme’s landing page and is stated in EUR. The company is not liable for VAT.

Payment is made either by bank transfer or by card via Stripe, either in full or in three monthly instalments. Choosing the monthly instalment option is a matter of payment convenience only and does not create a month-to-month commitment. By enrolling, the client commits to the full 3-month programme regardless of the payment schedule selected. If a client discontinues participation before the programme’s completion, she remains liable for any outstanding instalments under the payment plan she selected, subject to the statutory right of withdrawal described in Section 5.

For bank transfer, the company issues a pro-forma invoice directly to the client upon enrolment, payable within 7 (seven) calendar days; once payment is received, the company issues the final invoice. For card payment, Stripe processes the transaction directly as an independent payment processor. The programme begins once payment has been received.

The company does not store full payment card data; where card payment is used, this is handled directly by Stripe.

4. Founding Member Places and Waiting List

The current cohort is limited to five founding-member places, offered at founding-member pricing. Once all five places are filled, enrolment closes until the next cohort becomes available, following completion of the current three-month cohort. Consumers may join a waiting list to be notified when new places open; waiting list details are used solely for this purpose and may be withdrawn at any time.

5. Right of Withdrawal

The consumer has the right to withdraw from any distance contract within 14 days of its conclusion, without giving any reason, in accordance with Article 134 of the Slovenian Consumer Protection Act (ZVPot-1). To exercise this right, the consumer must inform the company in writing (by email to connect@bealive.in) of their decision to withdraw, by way of an unambiguous statement.

The trial session. The 60-minute private trial session is a short, self-contained service. By booking it, the client expressly requests that this session take place before the 14-day withdrawal period ends, and acknowledges that once the session has been fully delivered, the right of withdrawal no longer applies to it, in accordance with Article 135 of ZVPot-1.

The 3-month programme. Because programme sessions may begin before the 14-day withdrawal period following enrolment ends, the client is asked to give explicit consent for the programme to begin during this period. Where the client withdraws after some sessions have already taken place, the company is entitled to payment proportionate to the sessions delivered up to the point of withdrawal, calculated against the total programme value, in accordance with Article 141 of ZVPot-1; any remaining balance will be refunded without undue delay. This proportional payment does not apply if the company failed to provide the client with the required pre-contract information about this right.

This statutory right, and the mechanism above, exist regardless of and in addition to the trial-session structure described in Section 2 — the free introductory conversation and credited trial session are designed to help the client decide whether to enrol at all, before any 3-month commitment or its associated withdrawal terms come into play.

6. Rescheduling and Missed Sessions

If the client needs to miss a scheduled live session, it may be rescheduled within the same week by contacting the company directly. The company will make reasonable efforts to accommodate travel, illness, or unusually demanding periods during the programme, as described on the programme’s landing page.

7. Cancellation by the Company

The company reserves the right to postpone or reschedule sessions due to illness or unforeseen circumstances. In such cases, the company will offer the client a reasonable alternative time as soon as possible; no fee is charged for company-initiated rescheduling.

8. Limitation of Liability

The company does not guarantee the accuracy or completeness of information on its website, nor of any text or visual material published there. The company reserves the right to limit or discontinue any part of its services, for a defined or indefinite period. The company accepts no liability for any malfunction of the client’s hardware or software arising from visiting or using the website.

BeAlive with Ziva VIP is a movement mentorship programme and does not constitute medical treatment. It does not replace diagnosis, treatment, or rehabilitation by a qualified healthcare professional. Clients participate at their own responsibility. The company accepts no liability for injury, accident, or damage arising during live or recorded sessions. Clients should be aware that the programme involves physical movement and activity, and therefore assume full responsibility for any injury, loss, or damage to themselves or their property.

Each client is personally responsible for appropriate insurance and, where necessary, for consulting their physician or physiotherapist before beginning the programme, particularly where a diagnosed medical or structural condition is present.

9. Intellectual Property

The company owns all video content, materials, and recordings created for or delivered within the programme, including personalised practice videos and session recordings. This content is hosted within the BeAlive with Ziva VIP community on Skool and provided for the client’s personal use only. Copying, distribution, or sharing of this content without the company’s prior written consent is not permitted. The company reserves the right to act against any infringement of these rights in accordance with applicable law.

10. Privacy

The company collects, processes, and protects personal data in accordance with applicable data protection law, these Terms & Conditions, and its Privacy Policy.

11. Complaints, Disputes, and Governing Law

Complaints may be submitted by email to connect@bealive.in. The company will confirm receipt within five working days and inform the client how long the complaint will take to resolve, keeping them updated throughout. Complaint handling is confidential.

The company will make every reasonable effort to resolve disputes amicably. Where this is not possible, the courts of Ljubljana, Slovenia have exclusive jurisdiction over any dispute arising from the relationship between the company and the consumer. These Terms & Conditions, and any dispute between the company and the consumer, are governed exclusively by Slovenian law.

Out-of-court dispute resolution is not offered. The company does not recognise any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute under the Slovenian Out-of-Court Consumer Dispute Resolution Act. This applies to consumers within the European Union; clients outside the EU may be subject to different consumer protection frameworks not covered by these terms. In accordance with Regulation (EU) No 524/2013, EU consumers may also submit a dispute through the European Commission’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

12. Final Provisions

These Terms & Conditions are effective from August 13^th, 2026 until withdrawn or amended.

Any amendment to these terms is valid only once published on the website and made available to the consumer in the same manner as these terms. A consumer is at all times bound by the terms in effect at the time the contract was concluded. If terms change during the course of the programme, the new terms apply to the client only if she was properly notified of the change and did not withdraw from the contract within 14 calendar days of that notice.

Ljubljana, August 13^th, 2026

BeAlive Holistic Wellbeing, Ziva Olup s.p.